Wednesday, May 23, 2012

Bing’s Visual Search Is Gone (Has Been For A While, Actually)

bing-logoThe fact that almost no one noticed might be one reason why Bing has dropped its Visual Search feature … something that apparently happened months ago.

To be clear, this isn’t traditional image search that we’re talking about; that’s still available at bing.com/images. We’re talking about the “Visual Search” tool/interface that Bing launched in 2009 with a unique interface that used Silverlight technology to let searchers view a large set of images and data.

In our article about the launch, we used this screenshot as a sample of the Visual Search interface:

Top Travel Destinations According to Bing Visual Search

The independent Microsoft/Windows blog, Liveside.net, reported today that the old URL for Visual Search (www.bing.com/visualsearch) no longer works.

A Microsoft spokesperson tells Liveside.net that the company began removing Visual Search galleries last fall — a long time for something to be shut down with virtually no one noticing.

Related Topics: Microsoft: Bing | Microsoft: Bing Image Search

About The Author: Matt McGee is Search Engine Land's Executive News Editor, responsible for overseeing our daily news coverage. His news career includes time spent in TV, radio, and print journalism. His web career continues to include a small number of SEO and social media consulting clients, as well as regular speaking engagements at marketing events around the U.S. He blogs at Small Business Search Marketing and can be found on Twitter at @MattMcGee and/or on Google Plus. See more articles by Matt McGee

Connect with the author via: Email | Twitter | Google+ | LinkedIn

SMX - Search Marketing Expo

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Noon EDT, 9 AM PDT. Join speakers Austin Bankhead and Mike Fogarty of Adobe Systems as they discuss the latest trends in mobile, best practices and mobile optimization strategies you can implement, plus how to optimize your webpages for mobile devices.

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SMX - Search Marketing Expo

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If Matt Cutts Was Made of LEGO, What Would He Look Like?

Maybe something like this...

Matt Cutts Drawing.

...or this...

Matt Cutts Drawing.

A bunch more here, with cut & paste code near your favorites.

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Response Codes Explained with Pictures

The author's posts are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of SEOmoz, Inc.

Man thinking of a water gun.Friends and I were recently debating the finer points of serving a 410 versus a 404 response code when a brick and mortar retail analogy was born. I hope you'll have half as much fun reading through these amateur comics as I've had putting them together. You might also come away with an extra line of lingo when explaining HTTP Response Codes to clients or colleagues. 

When a search engine or website visitor makes a request to a web server, a three digit HTTP Response Status Code is returned. This code indicates what is about to happen. A response code of 200 means "OK, here is the content you were asking for." A 301 says, "Gotcha. That page has moved, so I'll send you there now." And so on. 

Einstein once said, "If you can't explain it simply, you don't know it well enough." It is in this spirit that I present to you my brick-and-mortar retail store analogy.

A man walks into a store looking for a particular model water gun. In each scenario, he is greeted by a different Sales Associate (our response codes).

A 200 is the most common type of response code, and the one we experience most of the time when browsing the web. We asked to see a web page, and it was presented to us without any trouble.

We were expecting to find a web page in a particular location, but it has been moved. No worries though, the web server has sent us to the new location. Most users won't notice that this has happened unless they watch the URL change.

You're in the right place, but the page has moved temporarily to a new location. Just like a 301 the user doesn't usually notice anything because the web server seemlessly moves them to the new URL.

Important SEO Implication: A 302 isn't a permanent move. Any SEO strength that the original page had won't be granted to the new URL.

We've requested a page, but a username and password are required to access it. We're presented with a way to login. 

Important SEO Implication: Search engines won't submit a username and password for entry. If you have content hidden behind a login, it won't show up in the search results. 

We've requested a page that we don't have permission to access at all. This page isn't for us.

We've requested a page, but the web server doesn't recognize our request. The page can't be shown because the server doesn't know what it is.

Important SEO Implication: Most default 404 pages are a dead end for users and search engines. Look at using a custom 404 for these cases.

We've requested a page and the web server knows what we're asking for, but the page is gone.

Important SEO Implication: There is some debate in the SEO world as to the advantage (if any) of using a 410 over a 404 in certain cases. This post by Barry Schwartz is a good place to start your own research. 

I prefer to use a 410 when removing unfavorable (perhaps penalized) content from a website. Perhaps the website has some bad links pointing to a bad neighborhood within an otherwise quality site. I'd use a 410 to say, "We know what you're asking for, but we've deliberately removed it from the site, permanently."

We've requested a page, and in return, we get a generic error message. No information is given. It is like looking a sales associate in the eye, asking a question, and recieving a blank stare in return. 

We asked for a page, but are told that it is temporarily unavailable. Something is wrong. Perhaps the website is down for maintenance.

If you're like me, you came to SEO out of an interest and background in Marketing, rather than approaching it from a start on the Techology side. I understood the meaning of the basic response codes for SEO (301, 302, 404) long before I understood what was technically happening. I needed to see it before I really got it. If you're feeling the same way, you can use a browser plugin to watch the communication between the your browser and a website behind the scenes as you browse the web.

Try these:

There are a number of excellent resources available to help you better understand HTTP Status Codes and determine when to use them to your best advantage for user experience and SEO.

Happy optimizing!


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Why the Marketing World Needs More Correlation Research

Do more tweets of a URL lead to higher search rankings on Google? Do longer articles get more shares on Facebook? Do emails that contain images have lower open rates?

These, and hundreds of other questions marketers are constantly asking, can be answered mathematically through correlation data. Yet, it seems there's an unfortunate bias against correlations, specifically in the SEO community. Part of this has to do with the well-known maxim "correlation is not causation." This is eminently true.

Correlation is Not Causation

However, I LOVE to know correlation, even when it's wholly disconnected from causation, and I'm surprised more marketers rail against the acquisition of this knowledge. After all, we constantly use correlation-based observations in our everyday lives, scientists use it frequently to discover potential hypotheses and put forward experiments to test them. 

For example, I personally care less about what Google actually uses as ranking elements in their massive algorithm than on what kinds of sites and pages tend to perform well. To my mind, it's much more fascinating to learn, that, for example, stories that appear in the Google News results are much more likely to have images originally sourced by the news publisher than it would be to find out that the algorithm uses an exponential decay factor on freshness based on inputs from a certain set of trusted account usage. The former is actionable; the latter much less so.

We can apply this to email outreach, public relations, talks at conferences, conversion rate optimization (a practice based almost entirely on correlation), and virtually any other quantifiable practice in our work.

Here are just a few examples of great work in the field of marketing that leverage correlation data:

I fail to understand why this work is criticized as being "just correlation; doesn't mean anything" rather than embraced as "awesome; new correlation data on which to form testable hypotheses." Yes - correlation does not imply causation. But it does show a relationship, and those relationships can form the basis of guesses and tests. I find it challenging to argue why this work should not be done and shared, yet the bias is clearly out there.

Of course, there's always the danger of presenting correlation research which is then misinterpreted or misused, as the folks from PHDComics brilliantly illustrated below:

The Science News Cycle

But, I'd rather risk some misunderstanding and have the data available than not investigate the connections between things in the marketing world out of fear. 

Here's just a few ideas for correlation-based research that I'd love to see someone put together:

Correlation between a topic/phrase/brand trending on Twitter and search volume spiking on GoogleCorrelation between Facebook shares, Tweets and Google+ shares for URLs across various industries (where are some networks potentially stronger/weaker, what are the outliers, etc)Correlation between amount of funding and revenue/growth/success across industries (think this would be fascinating to entrepreneurs)Correlation between types of share buttons used on a website and quantity of shares receivedCorrelation between # of email subscribers to an RSS feed and the rankings / social shares of that feed's contentCorrelation between search rankings and RSS feed inclusion overall (do URLs that are included in feeds tend to perform better than those that aren't?)Correlation between sentiment (positive, negative, neutral) of content on various sites and their success in social mediaCorrelation between social shares and trafficCorrelation between Klout score and traffic driven to URLs shared (to see if Klout lines up with how much traffic that person's tweets/shares drive)

If you or your team feel confident, capable, and excited about potentially doing this work but need some funding or publishing support, we'd love to talk. Just drop me an email (rand followed by the @ and seomoz dot org).

p.s. Check out Dr. Pete's excellent "Mathographic" on correlation vs. causation to learn more about the difference and the nuances.


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17 Types of Link Spam to Avoid

The author's posts are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of SEOmoz, Inc.

If the last few months of ranking changes have shown me anything, it's that poorly executed link building strategy that many of us call white hat can be more dangerous than black-hat strategies like buying links. As a result of well intentioned but short-sighted link building, many sites have seen significant drops in rankings and traffic. Whether you employ link building tactics that are black, white, or any shade of grey, you can do yourself a favor by avoiding the appearance of link spam.

It's become very obvious that recent updates hit sites that had overly aggressive link profiles. The types of sites that were almost exclusively within what I called the "danger zone" in a post about one month before Penguin hit. Highly unnatural anchor text and low-quality links are highly correlated, but anchor text appears to have been the focus.

I was only partially correct, as the majority of cases appear to be devalued links rather than penalties. Going forward, the wise SEO would want to take note of the types of link spam to make sure that what they're doing doesn't look like a type of link spam. Google's response to and attitude towards each type of link spam varies, but every link building method becomes more and more risky as you begin moving towards the danger zone.

While not technically a form of link building, 301 "cleansing" domains are a dynamic of link manipulation that every SEO should understand. When you play the black hat game, you know the chance of getting burned is very real. Building links to a domain that redirects to a main domain is one traditionally safe way to quickly recover from Google actions like Penguin. While everyone else toils away attempting to remove scores of exact-match anchor text, the spammers just cut the trouble redirected domains loose like anchors, and float on into the night with whatever treasure they've gathered. 

A cleansing domain for NFL jersies

When Penguin hit, this linkfarm cleansing domain changed from a 301 to a 404 almost overnight.

Link building through redirects should be easy to catch, as new links to a domain that is currently redirecting is hardly natural behavior. To anyone watching, it's like shooting up a flare that says, "I'm probably manipulating links." The fact that search engines aren't watching closely right now is no guarantee of future success, so I'd avoid this and similar behavior if future success is a goal.

I've already covered the potential risks of blog networks in depth here. Google hates blog networks - fake blogs that members pay or contribute content to in order to get links back to their or their clients' sites. Guest blogging and other forms of contributing content to legitimate sites is a much whiter tactic, but consider that a strategy that relies heavily on low-quality guest blogging looks a lot like blog network spam.

With blog networks, each blog has content with a constant ratio of words to links. It posts externally to a random sites multiple times, and with a lot of "inorganic" anchor text for commercially valuable terms. Almost all backlinks to blog networks are also spam. 

I cringe when I see low-quality blogs with questionable backlinks accepting guest blog posts that meet rigid word length and external link guidelines. Quality blogs tend not to care if the post is 400-500 words with two links in the bio, and quality writers tend not to ruin the post with excessive linking. Most of us see guest blogging as a white-hat tactic, but a backlink profile filled with low-quality guest posts looks remarkably similar to the profile of a site using automated blog networks.

I'd obviously steer clear of blog networks, but I'd be just as wary of low-quality inorganic guest blogs that look unnatural. Guest blog on sites with high quality standards and legitimate backlink profiles of their own.

Article link addiction is still a real thing for new SEOs. You get one or two links with anchor text of your choice, and your rankings rise. You're not on the first page, but you do it again and get closer. The articles are easy and cheap, and they take no creativity or mental effort. You realize that you're reaching diminishing returns on the articles, but your solution isn't to stop - you just need to do more articles. Before you know it, you're searching for lists of the top article sites that give followed links and looking for automated solutions to build low-quality links to your low-quality links.

Most articles are made for the sole purpose of getting a link, and essentially all followed links are self-generated rather than endorsements. Google has accordingly made article links count for very little, and has hammered article sites for their low-quality content. 

Ezine Articles SEO visibility

Maybe you're wondering how to get a piece of that awesome trend, but hopefully you'll join me in accepting that article directories aren't coming back. Because they can theoretically be legitimate, article links are generally devalued rather than penalized. As with all link spam, your risk of receiving more harsh punishment rises proportionate to the percentage of similar links in your profile. 

Ironically named "Web 2.0 Blogs" by some spam peddlers, these two-page blogs on Tumblr and Wordpress sub-domains never see the light of day. After setting up the free content hub with an article or two, the site is then "infused" with link juice, generally from social bookmarking links (discussed below).

Despite their prevalence, these sites don't do much for rankings. Links with no weight come in, and links with no impact go out. They persist because with a decent free template, clients can be shown a link on a page that doesn't look bad. Google doesn't need to do much to weed these out, because they're already doing nothing.

Site-wide footer links used to be all the rage. Google crippled their link-juice-passing power because most footer links pointing to external sites are either Google Bombs or paid links. Where else would you put a site-wide link that you don't want your users to click?

To my point of avoiding the appearance of spam, Penguin slammed a number of sites with a high proportion of site-wide (footer) links that many would not have considered manipulative. Almost every free Wordpress theme that I've seen links back to the creator's page with choice anchor text, and now a lot of Wordpress themes are desperately pushing updates to alter or remove the link. Penguin didn't care if you got crazy with a plugin link, designed a web site, or hacked a template; the over-use of anchor text hit everyone. This goes to show that widespread industry practices aren't inherently safe.

There will never be a foolproof way to detect every paid link. That said it's easier than you think to leave a footprint when you do it in bulk. You have to trust your sellers not to make it obvious, and the other buyers to keep unwanted attention off their own sites. If one buyer that you have no relationship to buys links recklessly, the scrutiny can trickle down through the sites they're buying from and eventually back to you. 

If you do buy links, knowing what you're doing isn't enough. Make sure everyone involved knows what they're doing. Google is not forgiving when it comes to buying links.

Speaking of footprints, I believe it's possible to build a machine learning model to start with a profile of known links violating guidelines, which you can acquire from paid link sites and link wheel middlemen with nothing more than an email address. You can then assess a probability of a site being linked to in that manner, corroborating potential buyers and sellers with a link graph of similar profiles. I have no idea what kind of computing/programming power this would take, but the footprint is anomalous enough that it should be possible.

Exchanging links through link schemes requires a lot more faith in a bunch of strangers than I can muster. In a link wheel, you're only as strong and subtle as your "weakest links." My opinion is that if you're smart enough to avoid getting caught, you're probably smart enough to build or write something awesome that will have superior results and lower risk than link wheels.

High-quality syndication and wire services possess a few unattractive attributes for spammers: there are editorial guidelines, costs, and even fact checking. Low-quality syndication services will send almost anything through to any site that will take it. You'll end up with a bunch of links, but not many that get indexed, and even fewer that get counted.

My experience has been that press releases have rapidly diminishing returns on syndication only, and the only way to see ROI is to generate actual, real coverage. I still see link-packed press releases all over the web that don't have a chance of getting coverage - really, your site redesign is not news-worthy. I'm not sure whether to attribute this to bad PR, bad SEO, or both.

In this context, we're talking about creating a real piece of linkbait for credible links, and later replacing the content with something more financially beneficial. Tricking people into linking to content is clearly not something Google would be ok with. I don't see linkbait and switch done very often, but I die a little every time I see it. If you're able to create and spread viral content, there's no need to risk upsetting link partners and search engines. Instead, make the best of it with smart links on the viral URL, repeat success, and become a known source for great content.

Directories have been discussed to death. The summary is that Google wants to devalue links from directories with no true standards. Here's a Matt Cutts video and blog post on the topic. Directory links often suffer from a high out/in linking ratio, but those worth getting are those that are actually used for local businesses (think Yelp) and any trafficked industry directories.

Would I pay money for a listing here?Are the majority of current listings quality sites?Do listings link with the business or site name?

If the answer to any of these questions is no, don't bother with a link. This immediately excludes all but a handful of RSS or blog feed directories, which are mostly used to report higher quantities of links. When I was trained as an SEO, I was taught that directories would never hurt, but they might help a tiny bit, so I should go get thousands of them in the cheapest way possible. Recent experience has taught us that poor directory links can be a liability.

Even as I was in the process of writing this post, it appears that Google began deindexing low-quality directories. The effect seems small so far - perhaps testifying to their minimal impact on improving rankings in the first place - but we'll have to wait and see.

I honestly can't speak as an authority on link farms, having never used them personally or seen them in action.

"I'm telling you right now, the engines are very very smart about this kind of thing, and they've seen link farming over and over and over again in every different permutation. Granted, you might find the one permutation - the one system - that works for you today, but guess what? It's not going to work tomorrow; it's not going to work in the long run." - Rand in 2009

My sense is that this prediction came true over and over again. I'd love to hear your thoughts.

Links from the majority of social bookmarking sites carry no value. Pointing a dozen of them at a page might not even be enough to get the page crawled. Any quality links that go in have their equity immediately torn a million different directions if links are followed. The prevalence of spam-filled and abandoned social bookmarking sites tells me that site builders seriously over-estimated how much we would care about other people's bookmarks.

Sites focusing on user-generated links and content have their own ways of handling trash. Active sites with good spam control and user involvement will filter spam on their own while placing the best content prominently. If you'd like to test this, just submit a commercial link to any front-page sub-Reddit and time how long it takes to get the link banned. Social sites with low spam control stop getting visitors and incoming links while being overrun by low quality external links. Just ask Digg.

Forum spam may never die, though it is already dead. About a year ago, we faced a question about a forum signature link that was in literally thousands of posts on a popular online forum. When we removed the signature links, the change was similar to effect of most forum links: zero. It doesn't even matter if you nofollow all links. Much like social sites, forums that can't manage the spam quickly turn into a cesspool of garbled phrases and anchor text links. Bing's webmaster forums are a depressing example.

From time to time you'll hear of a new way someone found to get a link on an authoritative site. Examples I have seen include links in bios, "workout journals" that the site let users keep, wish lists, and uploaded files. Sometimes these exploits (for lack of a better term) go viral, and everyone can't wait to fill out their bio on a DA 90+ site. 

In rare instances, this kind of link spam works - until the hole is plugged. I can't help but shake my head when I see someone talking about how you can upload a random file or fill out a bio somewhere. This isn't the sort of thing to base your SEO strategy around. It's not long-term, and it's not high-impact. 

While similar to unintended followed links on authority domains, profile spam deserves its own discussion due to their abundance. It would be difficult for Google to take any harsh action on profiles, as there is a legitimate reason for reserving massive numbers of profiles to prevent squatters and imitators from using a brand name. 

What will hurt you is when your profile name and/or anchor text doesn't match your site or brand name. 

car-insurance-spam-profile

"The name's Insurance. Car Insurance"

When profile links are followed and indexed, Google usually interprets the page as a user page and values it accordingly. Obviously Google's system for devaluing profile links is not perfect right now. I know it's sometimes satisfying just to get an easy link somewhere, but profile link spam is a great example of running without moving.

If I were an engineer on a team designed to combat web spam, the very first thing I would do would be to add a classifier to blog comments. I would then devalue every last one. Only then would I create exceptions where blog comments would count for anything.

I have no idea if it works that way, but it probably doesn't. I do know that blogs with unfiltered followed links are generally old and unread, and they often look like this:

Followed blog comments

Let's pretend that Google counts every link equally, regardless of where it is on the page. How much do you think 1/1809th of the link juice on a low-authority page is worth to you? Maybe I'm missing something here, because I can't imagine spam commenting being worth anything at any price. Let's just hope you didn't build anchor text into those comments.

Buying domains for their link juice is an old classic, but I don't think I have anything to add beyond what Danny Sullivan wrote on the matter. I'm also a fan of Rand's suggestion to buy blogs and run them rather than pulling out the fangs and sucking every ounce of life out of a once-thriving blog.

Domain buying still works disgustingly well in the (rare) cases where done correctly. I would imagine that dozens of redirected domains will eventually bring some unwelcome traffic to your site directly from Mountain View, but fighting spam has historically been much easier in my imagination than in reality.

This list is not meant to be comprehensive, but it should paint a picture of the types of spam that are out there, which ones are working, and what kinds of behaviors could get you in trouble. 

I have very deliberately written about what spam links "look like." If you do believe that black hat SEO is wrong, immoral, or in any way unsavory that's fine - just make sure your white hat links don't look like black hat links. If you think that white hat SEOs are sheep, or pawns of Google, the same still applies: your links shouldn't look manipulative.

I'm advising against the tactics above because the potential benefits don't outweigh the risks. If your questionable link building does fall apart and your links are devalued, there's a significant cost of time wasted building links that don't count. There's also the opportunity cost - what could you have been doing instead? Finally, clearing up a manual penalty can take insane amounts of effort and remove Google's revenue stream in the meantime.


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Monday, May 14, 2012

Project Management for SEO (2012 Edition!)

So here's the truth - I used to suck at project management. But over the years I've determinedly turned myself into a half-decent project manager. Why? What was the driving force?

At the end of the day, I never have and still don't care that much for project management. But what I do care deeply about is effecting change. Driving action and results instead of talk and documentation. You can see my drive for getting things done in this whiteboard friday:

(Note, if you have thoughts about this video you'd do well to read my follow-up comment about the difference between reports and reportings.)

Although there are many ways of affecting change, project management is a crucial part of it. Below I'm going to outline a bunch of tools, tips, and tricks that we've discovered and implemented over the years at Distilled to get better at project management:

Personally I'm not a fan of clutter, either physical or virtual, and so I love technology that gets out of the way while you get on with getting shit done. I've tried lots of different project management solutions, and Trello is the first one I've fallen in love with. For those that saw the whiteboard friday I did with Jamie about a year ago it models the real life post-it note system very well:

I'm going to let Will explain why he likes it so much:

And I'm going to let Paddy break down the details in his blog post Using Trello to Manage SEO Projects.

A lot of you will already be familiar with Google Docs. Of course. But only recently have I come to realize the extreme power behind the collaboration elements. I've always hated track changes in Word and finally Google Docs has something better to offer. This video, although cutsey, actually demonstrates the power of real time collaboration:

In particular, two features that are really making me excited are in-line comments (with easy replies and notifications) and revision history (which allows you to see when, how, and who edited a document).

We use Google Docs extensively within Distilled to craft and send around documents even if ultimately we deliver the final report as a .PDF or some other format. After all, some large corporations still like the smell of .PDFs in the morning....

(image credit)

I can't explain how much of a life changing experience the inbox zero methodology is. For the modern day information worker, inbox zero is fundamental to happiness and productivity. If you're not using the inbox zero system then please trust me when I say it'll change your life. Here's Merlin Mann talking about the original system at Google:

When new employees start at Distilled, we coach them in the ancient ways of Inbox Zero. Although it's a personal revelation for many (myself included), the real power comes when you have an entire organization that is GOOD WITH EMAIL. Having seen a peek inside companies that are not so efficient with email the difference is night and day.

Life is organized chaos. Sometimes not so organized either. Project management is similar in that it's often more chaos than management. There's only so much you can really and truly work to get things done without being in the thick of it.

So, where possible, our consultants aim to spend some time on-site with our clients. The increase in results is striking. Not only are we better able to communicate our ideas, but we are also better placed to understand how the client's business works - not just the business model and mechanics, but communication, project management, hopes, and fears.

The best substitute for this if you're not able to get face-to-face with the client is to at least communicate often with many different points of contact within the client's organization. This improves the chances that you'll understand the real needs of the client as well as ensure that as many people as possible like you which is important for getting things done!

We have various memes within Distilled; you can read more about them in a post I wrote for Dharmesh a little while back called Startup Culture Memes - Do You Have A Duck Of Awesomeness. One of the ones I'm most proud of is the mantra "communication solves all problems". I'm constantly amazed at the ability to solve problems by communicating effectively. Either talking to other members of the team or talking directly with the client - just having some real interaction (face to face or on the phone ideally) and explaining the situation clearly solves 99.9% of all problems.

This mantra has infiltrated all parts of Distilled, but I see two key ways that this affects project management on every project.

At the start of any project, we have a kick-off meeting which has two clear outcomes; the first is a top to bottom understanding of the client's business, and the second is a detailed understanding of what the project is going to look like. Mark wrote up our project kick-off process in a little bit more detail here: How To Kick Start SEO Projects.

Secondly, I drill into people here that it's okay to miss deadlines. Really. It is. Do people really care if you deliver something on Monday morning instead of Friday afternoon? The answer is that yes, they care very much if you don't let them know. If you let them know that you will deliver it Monday instead of Friday, then in 99% of cases, they could care less. Why is this so powerful? Because a single missed deadline without communication tarnishes your perception in the client's eyes. So long as the communication is strong, the actual dates rarely matter.

PPT? As a project management tool? Well yes. Let me explain - there are broadly speaking three types of work that you do when you're consulting and there are three different tools you use for these tasks as follows:

Deliverables and specifications

Although this seems like a no-brainer, it's actually a very powerful mental model. Want to take a guess where setting the project vision and goals comes in? Yep - PPT. Although you won't keep track of a project in PowerPoint, you should be crafting and creating the vision and goals for the project in PPT. Without strong vision and goals, projects will fail.

So persuading a consultant to put together PPTs at the start of projects is a powerful tool to ensure we have a clear idea of where we're going, and importantly, the client is on board.

As part of our monthly reporting communication, we provide a letter from Will to our clients. This is a value add that allows our clients to keep abreast of industry news and changes. I've included a sample of the letter (and supporting links) for April here:

Why is this important? Well not all of our clients are SEO junkies like us. And they like to be kept abreast of the latest happenings in the industry.

How is this a project management tool? You might think it's tenuous, but actually it's crucially important. Running SEO projects on the shifting sands of Google's algorithms means we have to keep on our toes and be prepared to potentially shift our strategy at a moment's notice. So communicating these changes to our clients allows us to be on the same page when we start talking about pandas and penguins....

It's important to note that what works for us may not work for you. Hopefully this has been helpful for you to take a peek at how we manage projects and communication. I'd love to hear what you guys have to offer in the comments!

If you loved this psot and want to explore the subject further take a look at these:

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